A roadside operator walks to a stranded car on a rainy roadside at night
Roadside help · Greater Toronto Area

Stuck? Get roadside help on the way.

Dead battery, locked out, flat tire or out of gas? Tell us where you are. We text independent operators near you who hold Ontario tow certificates, and the first one who can come takes your job. Their name, ETA and price come to you by text.

Unsafe, or anyone hurt? Call 911. On a 400-series highway or the QEW? Call 511.

Certificate-holding operators onlyPrice before any work startsUpdates by text
How it works

One request. The first operator who can come takes it.

Tell us what happened
1

Tell us what happened

Call, or send the short form: where you are, your vehicle and what you need. Share your GPS location with one tap.

Nearby operators get a text
2

Nearby operators get a text

Approved operators who hold Ontario tow certificates who cover your area all get your job by text at once.

One of them takes it
3

One of them takes it

The first to accept gets the job. You get their company name, their number, their ETA and their price by text.

Back on the road
4

Back on the road

They boost, unlock, change the tire or bring fuel. You pay only for the work, at the price confirmed before it started.

The whole process, step by step

A flatbed carrying an SUV on a Toronto expressway at dusk
Only certificate-holding operators

Every operator is checked before they get a single job.

Ontario requires tow operators to hold a provincial certificate, and we only work with operators who do. Before an operator can take TowXpress jobs, we check:

  • Their Ontario tow operator certificate, on the province's registry
  • Their insurance, and when it expires
  • The services they really do, and the equipment for them
  • The areas they can reach quickly
Always in the loop

You always know who is coming.

No guessing and no chasing. Every step comes to your phone by text from the TowXpress line.

  • Your job number the moment you send it
  • The operator's company, number and ETA
  • Their price, in writing, before they start
  • A call from us if it's taking longer than it should
TowXpress · (289) 277-6508
TowXpress: we got your request (job H7K2M). We're texting operators near you now and will text you their name, ETA and price as soon as one takes it.9:41 PM
TowXpress: Maple Route Roadside is taking job H7K2M. ETA about 25 min. They will call you from (289) 555-0142. Quoted: $95 boost. Confirm before any work starts.9:43 PM
Thanks! I'm in the underground lot, level P2.9:44 PM
TowXpress: Maple Route Roadside has marked job H7K2M done. If anything isn't right, reply to this text and we'll follow up.10:16 PM

Example messages: the company, numbers and price are made up.

Day or night, rain or snow

The jobs a request covers

Boosts in frozen driveways, lockouts in parking lots, tire changes at the curb and fuel brought to wherever you stopped.

Service areas

Across the GTA

Toronto, Peel, York Region, Halton and Durham. Pick your city for local details.

East YorkYorkCaledonAuroraNewmarketWhitchurch-StouffvilleKingHalton HillsPickeringAjaxWhitbyOshawaClarington

Operators choose the areas they serve. If nobody can reach you, we tell you quickly so you can call someone else. TowXpress can't send help onto the 400-series highways or the QEW: call 511 there.

An operator checks his phone beside his truck at dawn
For tow and roadside operators

Run a tow or service truck in the GTA? Get roadside jobs by text.

Pick your areas and services. When a job comes in, you get a text with the details and one link. Tap it, accept, and the customer's details are yours. No app to install.

Questions

Good to know before you need it

Straight answers about how TowXpress works, what it costs and what to do while you wait.

How does TowXpress work?

You send one request for a boost, a lockout, a flat tire or fuel, by phone or online. We text it to independent operators near you who hold Ontario tow certificates. The first who can come takes it, and you get their name, number, ETA and price by text.

Does TowXpress arrange tows?

No. Ontario's towing law lets only certified tow operators offer or arrange a tow, so TowXpress handles roadside help only. For a tow, call a certified tow operator directly: our towing page shows how to find one and what to check.

How much does it cost?

Sending a request is free. The operator who takes your job texts you their price before any work starts, and that is what you pay for the work.

How fast will someone come?

It depends on where you are, the time of day and the weather, so we won't promise a number. The operator who takes your job texts you their ETA, and if nobody has taken it within a few minutes, a person at TowXpress calls you.

Are your operators certified?

We only work with operators who hold an Ontario tow operator certificate, and we check it, with their insurance, before they get a single job. You can check any operator yourself on the province's registry.

I am on the 401, the QEW or another 400-series highway.

In the GTA those highways are restricted towing zones: only the province's contracted company may help there, so TowXpress can't send anyone. Call 511 if you are safe, or 911 if you are in a live lane or in danger.

What should I do while I wait?

Stay somewhere safe with your hazards on. If traffic is close and it feels unsafe to get out, stay inside with your seatbelt on. If you're in danger or anyone is hurt, call 911.

How do I pay?

You pay the operator for the work, at the price confirmed before it started. Ask how they take payment when they call.

All questions

Need help right now?

Call, or send a request. It takes about a minute.

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